Showing posts with label apology. Show all posts
Showing posts with label apology. Show all posts

Monday, October 24, 2011

Coupon Queen

Dear Madam,

I am sorry but I cannot give you a $93 discount on your season pass.  Yes, I understand you "spent a lot of money already" but you were given lunch, a $10 coupon in the gift shop, free rides, enjoyed several of the attractions and paid the taxes in exchange for what you where charged but I can see how we should be able to run our business on an income of $45 per day.

Where Would We Keep Them?

Dear Madam,

I am very sorry but we do not have panthers for sale nor do I know if you can pick one up on safari in Arizona.

Wednesday, October 12, 2011

It's a Pain in the Paper

Dear Sir,
Yes, I do understand it is a "huge inconvenience" to write your name and address on a piece of paper.  Your tirade was especially appropriate in front of your 5 year-old child.  I am sorry the inconvenience made you storm out of our office but thank you for opening the door to stick your head in and tell us what a "pain in the butt" it is to fill out paperwork.  I'll make sure to document the incident...on paper.

Tuesday, July 26, 2011

The Postman Only Rings Once...at Your Neighbor's House

Dear Madam,

I am sorry the post office put your renewal notice into your neighbor's mailbox by mistake.  Yes, we had the correct address in our database but we certainly should have hand delivered it to you so you didn't "have to suffer the embarrassment of having [your] neighbor think [you] don't pay your bills on time because [you] always pay [your] bills on time and receive enough mail already to be humiliated like this."

Monday, July 11, 2011

What She'll Need Next Week

Dear Madam,
I am sorry you did not tell the sales person that you would bring your four adult children in the future and that she did not read your mind nor predict the future to see what you would need a week after your paid.

Tuesday, February 9, 2010

Well, I Have Been Working Out Lately...

Dear Madam,
Thank you for calling us from the crowded parking lot to demand I come out to "do something about it." I will be happy to stop answering your calls and stop helping others check out who will then move their cars out of spots so I can come bench press an SUV for you.