Dear Madam,
I am sorry but I cannot give you a $93 discount on your season pass. Yes, I understand you "spent a lot of money already" but you were given lunch, a $10 coupon in the gift shop, free rides, enjoyed several of the attractions and paid the taxes in exchange for what you where charged but I can see how we should be able to run our business on an income of $45 per day.
Showing posts with label not listening. Show all posts
Showing posts with label not listening. Show all posts
Monday, October 24, 2011
Where Would We Keep Them?
Dear Madam,
I am very sorry but we do not have panthers for sale nor do I know if you can pick one up on safari in Arizona.
I am very sorry but we do not have panthers for sale nor do I know if you can pick one up on safari in Arizona.
Monday, August 29, 2011
Who Needs Loyalty Without Sense?
Dear Madam,
I am sorry you do not understand our kids loyalty program. Thank you for cutting me off each time I tried to explain it to you. I am sorry you didn't read the email, nor the letter, nor the coupon, nor the website link we sent you within the first 3 weeks of registering for the program. Thank you for your response of "whatever, it just doesn't make any sense at all." I was beginning to think I was speaking to someone who had some sense.
I am sorry you do not understand our kids loyalty program. Thank you for cutting me off each time I tried to explain it to you. I am sorry you didn't read the email, nor the letter, nor the coupon, nor the website link we sent you within the first 3 weeks of registering for the program. Thank you for your response of "whatever, it just doesn't make any sense at all." I was beginning to think I was speaking to someone who had some sense.
Wednesday, July 6, 2011
Plus, Plus, Plus
Caller: How much is an adult ticket?
Me: $20.99 plus tax.
Caller: So twenty dollars per person.
Me: No mam, it's twenty dollars and ninety-nine cents plus tax per person.
Caller: I have 4 adults and it's twenty dollars to get them all in, right?
Me: No mam, for adults it is twenty dollars and ninety-nine cents plus tax PER PERSON.
Caller: Oh! Per person? So that's eighty dollars to get in 4 adults?
Me: Close enough.
Caller: And you're open every day but closed on Saturdays and Sundays, right?
Me: No mam. We're open every day of the week.
Caller: Including Saturdays and Sunday?
Me: Yes mam, the entire week plus Saturdays and Sundays
Me: $20.99 plus tax.
Caller: So twenty dollars per person.
Me: No mam, it's twenty dollars and ninety-nine cents plus tax per person.
Caller: I have 4 adults and it's twenty dollars to get them all in, right?
Me: No mam, for adults it is twenty dollars and ninety-nine cents plus tax PER PERSON.
Caller: Oh! Per person? So that's eighty dollars to get in 4 adults?
Me: Close enough.
Caller: And you're open every day but closed on Saturdays and Sundays, right?
Me: No mam. We're open every day of the week.
Caller: Including Saturdays and Sunday?
Me: Yes mam, the entire week plus Saturdays and Sundays
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