Dear Madam,
I am sorry the ellipticals with arms were not available. I understand why you "will now have to drive 20 miles out of [your] way in rush hour traffic to use one at another facility" because the 5 other machines which also have arms and mimic the same movement are "not exactly the same." Thank you for also telling us that you "are not one of those obsessive people" because of the way you acted. I was beginning to worry that you were.
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